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Some frequently asked questions and answers with our company

Release time:2015-07-06Read:64

Qilide is committed to providing good services to consumers around the world. Here are some frequently asked questions and answers about doing business with our company.


Q1: Do you do OEM or ODM?

A1: Yes, we do both OEM and ODM. We have strong R&D capability and experienced engineers to develop and produce products.


Q2: Do you support trade assurance?

A2: Yes, we do. Our company abides by International secure payment terms, to protect customer's rights and interests.


Q3: How can I finish my payment?

A3: We support Visa,Paypal and TT etc.


Q4: What is your warranty service?

A4: We will do strict test before shipping and guarantee all the goods' quality. If the goods have quality problem, you can send us

pictures or video clips as a proof, we will solve the problems soon.


Q5: How long is your delivery time?

A5: Usually 2 working days for product with stock already. Mass production needs over 15 days, according to your order requirements.


Q6: How many ways do you support for shipping?

A6: We have cooperation relationship with DHL and UPS, FedEx. they can be shipped by both air and by sea.Or the shippment channel you specify.


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