Some frequently asked questions and answers with our company

Qilide is committed to providing good services to consumers around the world. Here are some frequently asked questions and answers about doing business with our company.

Q1: Do you do OEM or ODM?

A1: Yes, we do both OEM and ODM. We have strong R&D capability and experienced engineers to develop and produce products.

Q2: Do you support trade assurance?

A2: Yes, we do. Our company abides by International secure payment terms, to protect customer's rights and interests.

Q3: How can I finish my payment?

A3: We support Visa,Paypal and TT etc.

Q4: What is your warranty service?

A4: We will do strict test before shipping and guarantee all the goods' quality. If the goods have quality problem, you can send us

pictures or video clips as a proof, we will solve the problems soon.

Q5: How long is your delivery time?

A5: Usually 2 working days for product with stock already. Mass production needs over 15 days, according to your order requirements.

Q6: How many ways do you support for shipping?

A6: We have cooperation relationship with DHL and UPS, FedEx. they can be shipped by both air and by sea.Or the shippment channel you specify.